FAQ | n. Fox Jewelers
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F.A.Q

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Where are you located?
We are located on US Route 9 also known as Broadway in downtown Saratoga Springs. We are directly across from the Downtowner Motel and steps away from public parking. Click Here for Directions >>

What are your store hours?
Regular store hours are Monday-Saturday 10:00-5:30. Extended holiday hours are available.

Do you do repair work there?

Absolutely! This is one of our areas of expertise. We have a complete shop staffed by skilled jewelers. Jewelry repair and custom work is done in our store. We also offer watch repair service on Rolex, Swiss Army-Victorinox, and our very own Fox404 watches through the manufacturer.  Go To REPAIRS >>

What is the cost to size a ring or set a diamond?
The charge is somewhat dependent on the degree of difficulty, the type of metal (platinum, gold or silver) used and the nature and type of gemstones involved. We give you an estimate in advance so there are no surprises.

Do you offer “While You Wait” and/or “same day”service?
The short answer is YES. However, we will need to see the item before making a definite commitment. Almost all diamond settings, sizing, soldering and replacement can be done, depending on the difficulty. Additional charges apply for “while you wait” and “same day” service. An appointment is required.

If I didn’t buy it there, will you size it or fix it?
ABSOLUTELY, if it can be sized or fixed we can do it, GLADLY. It doesn’t matter where it came from. Go To REPAIRS >>

What type of jewelry do you buy?
First and foremost, We Buy Gold, Silver and Platinum. We offer top dollar for your old or broken jewelry and will give you 20% more value if you choose to use it towards purchasing an item in our store. We are interested in solitaire diamonds ½ carat or larger but we are always looking for interesting pieces. Pre-owned Rolexes and other high-grade watches are our specialty. Our estate jewelers and diamond buyers will examine your pieces and if it is something we need and want we will make you an offer and will pay you immediately. There is no charge for this service but an appointment is necessary.  WE BUY >>

Do you appraise jewelry ?
We utilize an independent appraiser who will meet with you at our store location to appraise your jewelry item(s). Please contact Jim Naughter to schedule an appointment and to discuss rates. Visit his website www.albanygemlab.com for more details.

What are your Holiday Hours? varies